INFORMATION

Shipping & FAQ

Useful information before you confirm an order.

SHIPPING

Final shipping is confirmed for each order.

Shipping method, timing, cost and tracking depend on the final order and destination. The seller will confirm the available option before payment.

DOCUMENTATION

Ask before you finalize.

When applicable, product or batch documentation can be requested directly from the seller before the order is finalized.

FREQUENTLY ASKED QUESTIONS

Before ordering

How do I place an order?+

Open Products, add items and quantities to the cart, then send the cart by WhatsApp or submit an order request.

Are the website prices current?+

The storefront shows the seller's current listed prices. Availability and final order details should still be confirmed before payment.

Can I request documentation?+

Available product or batch documentation can be requested directly from the seller before finalizing an order.

How is shipping handled?+

Shipping arrangements, timing, cost and tracking are confirmed based on the final order and destination.

Do I need a customer account?+

No. The storefront lets you browse, build a cart and submit an order request without creating an account.

Privacy +

Information submitted through an order request is used to respond to the request and coordinate the order. Do not submit payment credentials, private keys or seed phrases through the website.

Terms +

Product availability, pricing and fulfillment details may change. Final order details are confirmed directly with the seller before payment.

WA